Privacy & Cookies

Privacy Notice

Rebuild East Midlands takes your privacy seriously,
and we want to let you know how we collect and use your information.

Read our full Privacy Notice

Read our full Cookie Policy

If you would rather have a paper copy of either of these, please email [email protected] and we will send you one in the post.

You can also read our easy to follow overview below.

Overview

WHO ARE ‘WE’?
References in this Privacy Notice to ‘Rebuild, ‘we’, ‘us’ or ‘our’ mean Rebuild East Midlands of PO Box 8424, Derby, DE1 9GH. We are the ‘Data Controller’ for the information in this overview. This means we are responsible for how we collect and use your information.

WHAT IS THE PRIVACY NOTICE?
Rebuild East Midlands (‘Rebuild’) is committed to protecting the privacy of all personal information it holds and processes. Our Privacy Notice explains what personal identifiable information we collect about you, how we use it, who we share it with and how we keep it safe and secure. It also tells you about your privacy rights and how to get in touch if you need to.
It applies to the personal identifiable information we already hold about you and any further personal identifiable information we might collect about you, either from you or from a third party. How we use your personal identifiable information will depend on the services we provide to you.

Our Privacy Notice is a public document available for when Rebuild obtains and uses your personal identifiable information. It explains how we, and appointed third party organisations/people, use your personal identifiable information, and it details your rights.

We obtain your personal identifiable information in order to conduct our normal business operations.

WHAT ARE THE TYPES OF INFORMATION WE COLLECT ABOUT YOU?
When we use the term ‘personal data’ in our Privacy Notice, we mean information that relates to you and allows us to identify you. For example: your name, address, contact details and date of birth.

WHERE DO WE GET YOUR PERSONAL DATA FROM?
We collect information about you from different places which may include:

1. directly from you

When you sign up to our mailing list (for either emails and/or printed newsletters)
When you make a financial donation to support us
When you apply to work or volunteer with us
From current and/or previous employers (for staff and volunteers only).

2. from a third party acting for you

When you have been referred to us by another organisation to access our support

The type of data we will collect will vary depending on how you engage with us.

We may collect personal information about you via our website www.rebuildproject.org, through online or paper forms, telephone calls, face to face meetings, email, or social media.

Rebuild collects personal and statistical data from you when you take part in our activities or services, request information from us, and look at our website or social media profiles.

We collect statistical data about how you’ve engaged with us via our website, social media channels and email. This data is anonymised and accessed via Google Analytics, and other analytics services provided by any online platforms we utilise.

We will only collect and use your personal information in line with data protection laws. You are responsible for making sure you provide accurate and up to date information and for letting us know if anything changes.

WHY DO WE COLLECT THIS DATA?
We collect personal data in order to:
·         process transactions - Payments for our services Donations (including processing Gift Aid)
·         keep you informed
·         support you
·         manage your employment contract
·         keep your details up to date
·         monitor and evaluate our services and activities

For all of the purposes of using your data, and the lawful bases for doing so, please see our full Privacy Notice.

STATISTICAL DATA:
We collect statistical data relating to how our website, social media and emails are being used. This helps us improve the services and information we offer and what content, activities and communications styles are best utilised.

We use a number of third parties including Google Analytics and Mailchimp Analytics to collect this anonymised data.

SPECIAL CATEGORY (SENSITIVE) DATA:
Data protection law categorises certain types of personal information as special category (sensitive) data, which includes race, ethnic origin, politics, religion, trade union membership, genetics, biometrics, health, sex life and sexual orientation. We will only collect this type of data if you have given us explicit consent, or we have a legal basis for doing so. For more information about Special category data and when we might need to collect it, please see the relevant section in our full Privacy Notice document.

How do we use the data we collect?
We use the data you provide us in the following ways:

Service Users
-       Support you in accessing our services, activities and events
-       Refer you to other services and organisations that may be able to support you
-       Process any change in personal details you provide to us

Supporters
-       Keep you updated with news and information about our work by email or post, where we have consent
-       Process any donations you have made to us and potentially claim Gift Aid on your donation
-       Keep a record of your relationship with us
-       Process any change in personal details you provide to us
-       For record keeping and administrative purposes relating to donations, feedback or complaints

Job and Volunteer applicants
-       Process and consider your application for employment/volunteering with us
-       Share specific and appropriate elements of your personal data where relevant including taking up references
-       Contact you regarding the outcome of any interview decision, or volunteer application you have made
-       Keep you informed about our work if you are volunteering with us
Where we collect Statistical Data, we may use it to develop and tailor what information and content we provide, to analyse the impact of our communications, and to prioritise what channels of communication we us

WHO DO WE SHARE YOUR DATA WITH?
We won’t give out or send your information to anyone else for any reason unless you ask us to.

HOW DO WE KEEP YOUR DATA SAFE AND SECURE?
All personal information you provide to us is stored on our secure servers within the UK. However there may be occasions where your information may need to be stored in or sent to companies, service providers, agents, subcontractors and regulatory authorities in countries outside of the European Economic Area (‘EEA’) which may not have the same level of security and protection as we have under UK legislation. If we have to do this, we will make sure that suitable security measures are in place.
We will only keep your information for as long as we legitimately need it. This might be for as long as you have a relationship with us, or longer where we need it for legitimate reasons such as legal, tax or regulatory purposes.

WHAT RIGHTS DO YOU HAVE TO YOUR INFORMATION?
From 25 May 2018 you have rights to the personal information we hold about you which include:
• seeing what information we hold on you
• updating incorrect information or in some instances you can ask us to remove it
• objecting or restricting use of your information
• asking us to share your information with another party.

CHANGES TO OUR PRIVACY POLICY
We keep this privacy policy under regular review.

Use of Cookies

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, for example remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.

You can find more information about cookies here (https://ico.org.uk/your-data-matters/online/cookies/). Most browsers allow you to turn off the use of cookies function, should you wish to.

Further information about the cookies that Rebuild uses can be found in our full COOKIE POLICY, and information on how to opt out or disable cookies can be found below

We may collect and use this data for the following reasons:
-      To understand the interests and needs of those who visit our website
-      To estimate our audience size and patterns
-      To support the processing of forms and donations
-      To help us improve and update our website